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Ethical Standards




as set forth by the Florida Association of Public Insurance Adjusters

The members shall conduct themselves in a spirit of fairness and justice to their clients, the insurance companies and the public.

Members shall refrain from improper solicitation.

Commission rates shall be fair and equitable, and strictly in accordance with the prevailing laws or regulations of the Florida Insurance Department.

Members shall conduct themselves so as to command respect and confidence. They shall work in harmony with one another, with their clients, and the insurance companies' representatives so as to foster a cordial and harmonious relationship with all branches of insurance business, and with the general public.

Members must be fitted by the knowledge and experience for the work they undertake. They must not endanger the interests of the public adjusting profession or risk injustice to insured's or to the insurance companies by attempting to handle losses or claims for which they are not qualified and for which they cannot find competent technical assistance.

Members shall not engage in the unauthorized practice of law.

Members shall not acquire any interest in salvaged property or participate in any way, directly or indirectly, in the reconstruction, repair or restoration of damaged property, except with the knowledge, consent and permission of the insured.

Members shall be cooperative and assist one another in every possible way.

Members shall not disseminate or use any form of agreement, advertising, pr any printed matter that is harmful to the profession of public adjuster, or which does not comply with the rules and regulations of the Florida Insurance Department, or which might subject public adjusting and public adjusters to criticism or disrespect.

The ethical standards set forth by the founders of SunStar Claim Adjusters combined with those of the Florida Association of Public Insurance Adjusters, is the premise for maintaining the trust of our clients.

Our team of experts vow to always operate within these set principles in order to deliver morally sound guidance throughout the claims process.



Myth #5: If I don't file a claim, my rates won't go up.